Train-the-Trainer One Day Course
Dealers who want to have certified installers first must have access to an IDEA-sanctioned trainer. This is most often accomplished by registering an experienced installer in an IDEA Train-the-Trainer program.
The Train-the-Trainer class is designed to teach training skills. Registrants must already have installation and service skills, as this program deals strictly with training new hires and less experienced employees. The class covers interactive training skills, evaluation techniques and fundamentals of teaching others. Importantly, the course emphasizes the essential nature of professionalism from the beginning of training to the conclusion.
